Memory Devices Q&A

Frequently Asked Questions about Memory Cards, Flash Drives:

1. Why?
I bought 8GB USB, but the computer show it is about 7.4GB? 
Flash memory producers are using decimal arithmetic:
1KB=1000Bit, 1MB = 1000KB, 1G = 1000MB

Calculated, the operating system using binary arithmetic:
1KB=1024Bit, 1MB = 1024KB, 1GB = 1024MB
That is why there are some differences between display capacity and nominal capacity of flash  memory product. And different factories will produce different capacity USB flash drives. So it is normal to have a little capacity deviation!

2. Why?
Why is the device not recognized?
Normally, when you connect USB drives to the computer, it will installs the driver automatically. If your USB flash drive is not recognized, please turn off the firewall and antivirus software of your computer and try again. If it still can not work,please contact us, we will help you solve this problem.

3. Tips for Usage
**When you use your USB flash drive, it is better to copy your files to the computer than operate your files in USB flash drive directly.
**Please do not remove your USB flash drive when it is being used otherwise your data may loss.
**After using USB flash drive, it is better to remove it as soon as possible. That will helps to extend its storage lifetime.
**Please do not format your USB flash drive frequently, otherwise the USB will be damaged easily.